We advise you book your cake as far in advance of your occasion as possible to avoid disappointment, ideally at least 4 weeks before. (6 months before for Wedding cakes)
However we know this is not always possible so please contact us, as we may be able to accommodate you for a last minute order.
- Call on 07954 579 793
- Or fill in the form below
[gravityform id=”1″ name=”Contact Page” title=”false” description=”false”]
Following our initial discussion we will put our understanding of your requirements in writing via email or text for you to confirm you are happy with the order.
Payment and refunds
We accept cheque and bank transfer at time of ordering but please note orders will not be processed until the funds have reached our account.
We can take cash payments if you order in person.
We require full payment when orders are placed to secure your date and to ensure your cake is ready on the specified date. If the order is cancelled within 21 days of the specified date 50% of the total amount will be refunded.
Refunds will only be given if Cake Girl London is responsible for an unforeseen change of circumstances. We reserve the right to make this decision at our discretion.
The refund will never exceed the total amount received by Cake Girl London. By placing your order you are agreeing to our shopping terms and conditions.
You may collect any of our cakes free of charge from our base in Weybridge and we deliver for free in the Weybridge area. Please get in touch for more information.
We cannot post our cakes.
Cakes will be pre assembled ready for collection or assembled on site if required by a member of our team. We will offer tips and advice on transporting cakes safely when you collect. If cakes are damaged whilst being moved after they have been assembled on site or if they are damaged during transport after collection then you will be responsible for this damage.
All our products may contain, or contain traces of milk, wheat, nuts, soya, and other allergens. It is your responsibility to ensure all recipients are aware of this information, I cannot be held responsible for any allergic reactions to these products.
Customers are advised that some of our cakes may contain one, or more, of the following types of additives: Antioxidants, Flavour Enhancers, Sweeteners, Colours, Flavourings & Preservatives.
We also may use some of the following food colourings within production. E102,E104,E110,E122,E124,E129
This product is made in premises which handle Milk, Eggs, Wheat Gluten, Nuts, Peanuts, Sesame Seeds, Lupin, Sulphur Dioxide, Soya and absence of any of these allergens in the product cannot be guaranteed
All cakes are made to order with layers of raspberry jam, sponge and vanilla buttercream, we can on request create our cakes with any number of different flavours just ask when you place your order.
Cake Storage & Shelf Life
All fresh cream/ cream cheese cakes should be refrigerated and we suggest eating within 3 days.
Prior to cutting: Iced cakes should be stored in a cool dark room away from direct sunlight and humidity, little hands and pets. These can be stored for 1 day from delivery.
Iced cakes ‘can’ be placed in the refrigerator if your venue/house is very humid but this depends on the design and size of your cake. Edible images, hand piping and free standing icing work, figures etc maybe affected and soften/bleed in the fridge due to change of temperatures.
Left over cake should be covered and refrigerated, ideally remove from the fridge a few hours prior to consuming as cake is best served at room temperature.
Cake stand hire
Standard hire cost is £25 for 2 days, plus £100 refundable deposit held against any damages. For more information, pictures and dimensions please contact us.
Essential Small Print
I reserve the right to make any amendments to the design or flavour of your order if I feel this is necessary and unavoidable. I aim to contact you regarding any changes that need to be made, though this may not always be possible I will advise of any non-edible elements to your cake, it is your responsibility to ensure all recipients who consume the cake are made aware or these. I take photos of all my cakes and products, these are my images and I reserve the right to use these images on websites/social media sites without your prior consent.
All cakes will be decorated to the same standard as the picture. Because our cakes are hand made, fresh to order, designs may vary slightly. The information you input above will help determine the style.